A Note on Buying

I feel so fortunate to sell wool and fiber products to my friends and followers. Over the last 10 years, I’ve built amazing relationships with longstanding customers. Because of this, I have a very unique business model which allows me to be selective about who I sell my raw wool products to. I’m first and foremost a farmer and people must understand this means I may not be the best communicator, packer, or labeler. Further, I wasn’t gifted with patience and, while I work on this each and every day, I’m not a hand holder. I ask that if you are a new fiber enthusiast and not familiar with the unintended “treasures” you may sometimes receive in a fleece, please don’t purchase from me. I have plenty of customers who resell my fleeces and they’ll make sure your purchase will be seamless and “treasure” free. If you’re an established fiber artist who has a laundry list of expectations, I also ask that you bypass me and purchase from my establish customers. While these caveats may seem unusual, I’m trying to preserve your fiber purchasing experience and my enjoyment of raising the Namaste Farms flock.

So, what can I guarantee? I guarantee every single item I sell is something I believe in. Occasionally, how I feel about a product is not what the buyer expected. I have a “no questions asked” return policy. I do expect the item will be returned within 2 weeks of purchase, will be in the original condition sold, and for raw fleece, weighs the same as when it was shipped.

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Scrappy shopping for a new collar.

NatalieShop Policies

Comments

  1. Martha Barker

    Ha, sweetie, these are all good policys. You, go girl. I enjoy what you teach and have enjoyed watching you.
    I’m glad to be called one of your followers. Have a very nice day.

    Your,
    Martha

  2. Martha Barker

    Ha, sweetie, your policys are all good. You, go girl. I have enjoyed what you teach and have enjoyed both watching you and listening to you. I’m glad to be called one of your followers. Thank you and have a nice day.

    Your’ s
    Martha

  3. Kim Munson

    Thank you for all the UTUBE videos. I Love your program! Found you in the vogue magazine. I am a want to be knitter sales and marketing executive @now! I am from Minnesota originally and started working at 13 hers old in a fabric store. I am a fiber nut at heart. I currently am Director of Sales, run a sales division for CardinalHealth covering the western half of the US. I am looking to do something in the second half of my life. I can across an old 1940’s knitting mill in Fairbault, MN want to buy the historic sight , already taken. I met the CEO and stuck up a conversation about a franchise operation, creating more yarn, wool etc…. not sure where this will end up. He is very open to ideas and so am I as I look to buy or invest in a business in fibers…super fun. I love the idea that you are so open, creative and on a farm with your family and extended one -the animals! Is there any chance I can stop by in October when I am out in CA for a visit?

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